Employee Coaching

A lot has been written about why managers should coach employees. A lot also has been written on how to coach employees. You can find many articles on the Pygmalion Effect and the Galatea Effect, which explain how employee coaching works. Very few articles help you know when to coach employees. That’s what this article does.

Before Coaching Employees

Most of the time, a manager should not coach their employees. To understand that statement, it helps to know what employee coaching is and what employee coaching is not. Giving employees the knowledge and skills they need to perform their job tasks is not employee coaching; that is employee training. On the other hand, employee coaching is an on-going process of helping employee identify and overcome the hurdles that prevent them from excelling at their jobs.

Note that employee coaching involves helping employees identify solutions to their performance http://www.articlesnatch.com/myarticle.phpBefore you can effectively coach employees you must know that they are properly trained and that they know what is expected of them.

These are the times to NOT coach employees:
Their training is not complete
When an employee has not been completely trained it is a waste of your time and theirs to try to coach them in those aspects of their job. If they have been properly trained in part of their job, you can coach them in that part, but not in the areas where they have not yet been trained. Do the training first. Then do the employee coaching.
They do not know what is expected of them
It is pointless to coach employees who don’t know what is expected of them and know how that is measured. Remember that employee coaching is designed to help them overcome performance barriers. If they don’t know what performance is expected of them they won’t know how to get there. Set clear objectives for your employees. Then do the employee coaching.
When you are in a hurry
Employee coaching takes time. When you are in a hurry, you will not do a good job. You will not take the time to help them identify solutions, but will be more likely to just tell them what to do. Make time to do it right. Then do the employee coaching.
When you are angry or upset
When you are upset, you won’t exhibit the enthusiasm and friendliness you need to be effective as an employee coach. You may not be fair or equitable. You may give even subtle signals to the employee that could undermine the coaching you have been doing up to this point. Get your emotions in check. Then do the employee coaching.

A lot has been written about why managers should coach employees. A lot also has been written on how to coach employees. You can find many articles on the Pygmalion Effect and the Galatea Effect, which explain how employee coaching works. Very few articles help you know when to coach employees. That’s what this article does.

Before Coaching Employees

Most of the time, a manager should not coach their employees. To understand that statement, it helps to know what employee coaching is and what employee coaching is not. Giving employees the knowledge and skills they need to perform their job tasks is not employee coaching; that is employee training. On the other hand, employee coaching is an on-going process of helping employee identify and overcome the hurdles that prevent them from excelling at their jobs.

Note that employee coaching involves helping employees identify solutions to their performance barriers. You are not coaching your employees when you tell them what to do.

When Not To Coach Employees

Before you can effectively coach employees you must know that they are properly trained and that they know what is expected of them. These are the times to NOT coach employees:

Their training is not complete
When an employee has not been completely trained it is a waste of your time and theirs to try to coach them in those aspects of their job. If they have been properly trained in part of their job, you can coach them in that part, but not in the areas where they have not yet been trained. Do the training first. Then do the employee coaching.
They do not know what is expected of them
It is pointless to coach employees who don’t know what is expected of them and know how that is measured. Remember that employee coaching is designed to help them overcome performance barriers. If they don’t know what performance is expected of them they won’t know how to get there. Set clear objectives for your employees. Then do the employee coaching.
When you are in a hurry
Employee coaching takes time. When you are in a hurry, you will not do a good job. You will not take the time to help them identify solutions, but will be more likely to just tell them what to do. Make time to do it right. Then do the employee coaching.
When you are angry or upset
When you are upset, you won’t exhibit the enthusiasm and friendliness you need to be effective as an employee coach. You may not be fair or equitable. You may give even subtle signals to the employee that could undermine the coaching you have been doing up to this point. Get your emotions in check. Then do the employee coaching.

 

Originally posted 2012-07-18 01:41:43.

 

5 Comments

  1. fionalexander

    Protecting privacy or enabling fraud? Employee social media …

    Reply

  2. You will need to keep accurate records of your mileage.

    got to http://www.irs. gov and look for these publications.
    The instructions for Schedule C on the 1040 form
    Publication 463 Travel, Gift, and Car Expenses.
    Publication 505 Tax Withholding and Estimate Tax
    Publication 583 a Business and Keeping Records
    Publication 587 Business Use of your Home

    Reply

  3. There is THE hottest new employee at my gym. I’m going to be in the best shape of my life by the end of the summer.

    Reply

  4. No. Separation pay is not something that must be paid. It is voluntarily paid by the employer. it is never paid to people with less than a full year of time in. The only thing that must be paid is EARNED benefits like vacation, but most people with less than a year have any earned vacation so they still get nothing.

    No, nothing extra.

    Reply

  5. Absolutely.You climb without one.You might get lost.

    Reply

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